Chicago's rental stock spans lakefront high-rise condo towers, dense multifamily buildings in Logan Square and Wicker Park, and scattered single-family portfolios across the South and West Sides. RealPage was built for the first two, institutional owners who expect portfolio-level roll-ups and investor-grade owner packages. Our team handles the accounting underneath that roll-up: property by property, building by building, so the number the owner sees at the portfolio level is only as clean as the ledgers feeding it. In a market with this much unit-count variation, that distinction matters.
We work with accountant access inside your own RealPage instance, exactly as you would grant an internal hire.
Illinois rules that apply here
RealPage's portfolio roll-up can look balanced while the individual property ledger underneath is wrong, a miscoded chargeback, an unreconciled trust account, a unit misclassified between buildings. We reconcile at the property level first, in Logan Square walk-ups and lakefront towers alike, so the roll-up an institutional owner reviews is actually supported by clean detail, not just clean math.
Institutional owners on RealPage expect month-end and quarter-end packages on a fixed schedule, and a slow close doesn't get much grace. We run the reconciliation cadence a large multifamily portfolio, whether it's a Wicker Park building or a lakefront high-rise, needs to hit that deadline without pushing errors downstream into the next reporting period.
A Chicago RealPage portfolio can mix lakefront condo associations, mid-rise multifamily in dense neighborhoods, and a handful of scattered-site houses on the South or West Side, each with different unit counts and different compliance triggers. We track those differences at the property level so nothing gets flattened into a single roll-up assumption that doesn't hold for every building.
765 ILCS 710 gives Chicago landlords 45 days to return a security deposit or send an itemized statement, but only for buildings with 5 or more units, a threshold RealPage's portfolio-level roll-up doesn't distinguish on its own. A portfolio can mix a 40-unit lakefront tower with a 4-unit Wicker Park building, and the statute applies to one and not the other. We flag that distinction property by property inside RealPage so the 45-day clock gets tracked at the building where it actually applies.
The Illinois Security Deposit Return Act, 765 ILCS 710, requires landlords of buildings with five or more units to return the deposit within 45 days of move-out, with an itemized statement referencing the lease and supported by receipts. Bad-faith withholding carries a penalty of twice the deposit plus costs and fees.
All Illinois requirementsHow we keep you inside it
Chicago operators use REA for the full monthly close or for the single function that has become a bottleneck. Each one is performed inside your RealPage instance.
Compliant, audit-ready trust funds
Learn moreThree-way reconciliation, every account
Learn moreBills paid, rent collected, owners paid
Learn moreBack books fixed and current
Learn moreAnnual commercial true-ups
Learn moreResidential, commercial and everything in between. The asset class changes what the books have to prove, and our teams are staffed accordingly.
Property Managers, Investors & Owner Operators
Adam the owner took a personal interest in my situation and was willing to work with me to see if his company was a good fit. I may be too small for them but I would highly recommend them to anyone considering a bookkeeper for their property management business.
Following a series of erroneous financials from my previous bookkeeper, who lacked expertise in real estate, it's been truly remarkable to receive not only accurate financials on a consistent basis but also proactive advice without prompting. The REA team is a game-changer in real estate accounting!
As REA exclusively specializes in Real Estate, I rest easy knowing my financials are precise every month while saving money at the same time, an invaluable benefit.
RealPage stores deposit balances and can generate itemized statements, but it doesn't automatically apply the 5-or-more-unit threshold in 765 ILCS 710 to decide which properties the 45-day rule covers. On a mixed Chicago portfolio, that means a 3-unit building and a 60-unit building sit in the same system without a built-in flag for which one the statute reaches. We set that distinction manually, property by property, and track the clock from move-out to itemized statement or refund.
RealPage's owner packages and portfolio roll-up reporting are built for institutional expectations, which fits Chicago's lakefront high-rises and larger multifamily buildings in neighborhoods like Logan Square well. The reporting format holds up at scale. Where we spend our time is underneath that report: reconciling each building's trust account and chargebacks so the roll-up an owner sees is backed by accurate property-level detail, not just a clean-looking summary.
Yes. A lot of the RealPage accounts we see in Chicago aren't purely large multifamily, they pair a lakefront high-rise or two with smaller multifamily buildings in Wicker Park or scattered single-family units on the South and West Sides, sometimes on different software entirely. We reconcile each piece on its own terms and consolidate at the portfolio level so the owner gets one coherent report regardless of what sits underneath it.
Other Illinois markets, the platforms we work in, and the functions available on their own.
Schedule a call and we will review your RealPage setup, your Illinois deposit handling, and what it takes to close clean every month.