Expert RealPage Bookkeeping for Assisted Living Communities
RealPage Senior Living calculates level-of-care charges from the acuity score on a resident's clinical assessment, not from a bookkeeper's judgment call. That is a strength until the assessment goes stale. A resident who declines and is not reassessed keeps billing at last month's tier, so the ledger understates revenue for weeks before anyone notices, and RealPage's portfolio roll-up will not flag it.
Assisted Living Accounting Inside RealPage
What Changes When You Run This Vertical On This Platform
Where it breaks
Stale resident assessments quietly understate care revenue
In RealPage Senior Living, the level-of-care fee posts automatically from the acuity score on the resident's assessment. When a resident's condition changes but the community is behind on reassessments, the system keeps billing the old tier. Nothing breaks: invoices go out, cash comes in, the portfolio roll-up balances. The gap only shows up when someone compares billed revenue to the current care plan, usually during a survey, an owner review, or a margin question about why one community's care revenue looks flat while its census and acuity are both rising. By then months of underbilling are behind it.
How REA handles it
Reconciling billed care revenue to assessment dates
Each close, REA pulls the reassessment schedule against the level-of-care charges actually posted in RealPage and flags any resident billing at a tier that predates their most recent assessment. We separate base rent, level-of-care fees, community fees and ancillary charges into their own revenue accounts instead of one blended line, so a community's care margin is visible on its own, not folded into the property roll-up. Mid-month move-ins are prorated against the actual move-in date in the system, not estimated, and resident deposits stay on the balance sheet until they are earned.
What we check in your RealPage instance
- Billed tier matches most recent acuity assessment
- Level-of-care fees posted separate from base rent
- Community fees and ancillary charges broken out separately
- Mid-month move-ins prorated to actual move-in date
- Resident deposits held on balance sheet, not income
- Community-level ledger checked before it rolls into portfolio
The Full Scope of the Engagement
Two Pages Carry the Detail
This page covers what is specific to running Assisted Living books in RealPage. The complete service scope, process, and pricing conversation live on the two pages below.
The vertical
Assisted Living Accounting
Full scope, monthly process, property types, FAQs and the team on the account.
See the Assisted Living pageThe platform
RealPage Bookkeeping
What RealPage does well, where its accounting breaks, and how REA works inside your own instance.
See the RealPage page- 01
Trust Accounting
Tenant, owner, and security deposit money kept separate, tied out, and ready for a state audit at any time.
- 02
Bank Reconciliation Services
Every operating, trust, and escrow account reconciled on a fixed schedule, with the variances chased down rather than carried forward.
- 03
Accounts Payable & Receivable
Vendor invoices coded and paid, tenant receipts applied, management fees taken, and owner distributions cut on time.
- 04
Bookkeeping Cleanup & Catch-Up
Months or years of unreconciled books diagnosed, corrected, and brought current so the numbers you report are numbers you trust.
- 05
CAM Reconciliation
Common area maintenance pools built from the lease terms, reconciled against actuals, and billed or credited with a defensible tenant statement.
Experts In All Property Types
Residential, commercial and everything in between. The asset class changes what the books have to prove, and our teams are staffed accordingly.
- Single-Family
- Multifamily
- Student Housing
- Affordable Housing
- Community AssociationsSee the page
- CommercialSee the page
Check Out What Our Clients Have To Say About Us
Property Managers, Investors & Owner Operators
Onboarding and responsiveness
Real Estate Accounting truly is a special company. They helped as if they were a part of our company, with the concern and caution as an employee would have, but even more. They quickly ascertained our needs and developed an effective team to help with our accounting needs. They were extremely responsive and always accurate. I would recommend their services to anyone who needs help with their property management accounting.
Smaller portfolio, still looked after
Adam the owner took a personal interest in my situation and was willing to work with me to see if his company was a good fit. I may be too small for them but I would highly recommend them to anyone considering a bookkeeper for their property management business.
Came from a bookkeeper who did not know real estate
Following a series of erroneous financials from my previous bookkeeper, who lacked expertise in real estate, it's been truly remarkable to receive not only accurate financials on a consistent basis but also proactive advice without prompting. The REA team is a game-changer in real estate accounting!
230+
Property Accountants
30M+
Commercial Sq. Ft.
Up to 50%
Saved vs In-House
Every month
On-Time Close
Running Assisted Living On Something Else?
Same Vertical, Different Platform
- AppFolioAssisted Living bookkeeping in AppFolio
- BuildiumAssisted Living bookkeeping in Buildium
- EntrataAssisted Living bookkeeping in Entrata
- QuickBooksAssisted Living bookkeeping in QuickBooks
- Rent ManagerAssisted Living bookkeeping in Rent Manager
- YardiAssisted Living bookkeeping in Yardi
- MRIAssisted Living bookkeeping in MRI
Frequently Asked Questions
We already have RealPage Senior Living calculating our level-of-care fees automatically. What is REA actually adding?
RealPage will bill exactly what the resident's current assessment says. It has no way to know if that assessment is current. We check reassessment dates against what actually posted, catch residents billing at an old tier, and keep level-of-care revenue in its own account so you can see care margin separate from rent, instead of one blended revenue line.
Our portfolio roll-up in RealPage always balances. Why would we need a closer look at individual communities?
A roll-up balancing means the totals tie out, not that each community's detail is right. Errors in one community's care revenue, proration, or deposit handling can offset against another community and still produce a clean portfolio number. We review the property-level ledger a roll-up depends on, not just the total it produces.
How do you handle a resident who moves in on the 18th of the month?
We prorate base rent and level-of-care charges from the actual move-in date recorded in RealPage, not a rounded estimate. The community fee and any deposit are booked separately from revenue until they are earned or applied, so the first partial month doesn't overstate income or blend one-time fees into recurring revenue.
Ready for Accurate Assisted Living Books in RealPage?
Schedule a call with our team to talk through your RealPage instance, what it is doing to your assisted living financials, and what REA would take on.