Rent Manager is built to be reconfigured by each client, which means a Seattle property manager running mid-rise multifamily, converted single-family rentals and a few short-term units on one instance has usually built its own custom fields and charge codes to do it. That works until someone has to reconcile the trust account across all three property types at once, because the mapping between those custom fields and the actual GL accounts is rarely documented anywhere outside the person who set it up.
We work with accountant access inside your own Rent Manager instance, exactly as you would grant an internal hire.
Washington rules that apply here
Rent Manager lets each company define its own charge codes and custom fields, so a security deposit on a mid-rise unit and a security deposit on a converted single-family rental can post through two different paths to the same trust liability account. Reconciling that account means first tracing which custom field actually feeds the balance sheet line, rather than assuming a standard chart of accounts.
When storage or a handful of short-term units sit on the same instance as residential and commercial leases, CAM recoveries and percentage rent share a chart of accounts with per-unit deposit ledgers, and a bank feed rule written for one property type can misclassify a deposit or fee from another without triggering an obvious error.
Because draw workflows are configured per Rent Manager instance rather than standardized across the platform, confirming that an owner draw was funded from operating cash and not trust balances means checking that particular setup rather than applying a general rule. At Seattle rent levels, where a deposit can run to two or three months' rent, a misrouted draw is a material discrepancy in the trust account, not a rounding difference.
Washington's RCW 59.18.280 gives a landlord 30 days from move-out to postmark the deposit or an itemized statement of deductions, a deadline extended from 21 days under HB 1074 in July 2023, and missing it waives the right to retain any of the deposit. Because Rent Manager's per-unit ledgers are only as reliable as the custom setup behind them, the accuracy of that move-out statement depends on the trust reconciliation for that specific instance being current, not on a platform-wide default. In a market where deposit balances are large, an unreconciled ledger discovered after the 30 days has passed is not a bookkeeping fix, it is forfeited deposit money.
Washington RCW 59.18.280 requires the deposit, or a full and specific statement of the deductions, to be postmarked within 30 days of the tenancy ending and the tenant vacating. The window moved from 21 days to 30 under HB 1074, effective July 2023. Miss it and the right to retain any of the deposit is waived.
All Washington requirementsHow we keep you inside it
Seattle operators use REA for the full monthly close or for the single function that has become a bottleneck. Each one is performed inside your Rent Manager instance.
Compliant, audit-ready trust funds
Learn moreThree-way reconciliation, every account
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Learn moreResidential, commercial and everything in between. The asset class changes what the books have to prove, and our teams are staffed accordingly.
Property Managers, Investors & Owner Operators
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Yes, we reconcile against the actual GL structure your instance uses rather than a generic template, so marina slip deposits and multifamily security deposits are checked against their own liability accounts. If the two are currently blended in a way that makes reconciliation unreliable, we flag that as part of the review rather than assuming it is correct.
No, we work inside the instance as it exists. Before touching reconciliations we map out what each custom field and charge code is actually posting to, since Rent Manager doesn't enforce a standard structure across instances, and correct any mismatches in place.
We reconcile the per-unit ledger at move-out against what actually happened at the property, so the deposit statement is accurate before it needs to be sent. We also track units approaching the RCW 59.18.280 deadline, since missing the postmark waives the right to retain any of the deposit regardless of what is actually owed.
Other Washington markets, the platforms we work in, and the functions available on their own.
Schedule a call and we will review your Rent Manager setup, your Washington deposit handling, and what it takes to close clean every month.